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User Help Guide

  1. General Queries

    1. Where do I find the required License-key/Registration code to install SecureTeen Child App?
    2. What is the price of one SecureTeen license?
    3. How do i purchase a new SecureTeen License?
    4. See all 8 articles »
  2. Videos

    1. How to install SecureTeen' Child App on iPhone?
    2. How to install SecureTeen' Child App on Android phones?
  3. Android

    1. How do I enable Notification Access permission for SecureTeen Child App on Child’s device?
    2. How to install SecureTeen' Child App on Android phones?
    3. I have blocked websites in rules but web filtering is not working?
    4. See all 11 articles »
  4. iPhone/iPad

    1. How to install SecureTeen' Child App on iPhone?
    2. How to uninstall SecureTeen Parental Control/SecureTeen Child App from iOS Devices?
    3. Can I turn off two-factor authentication?
    4. See all 9 articles »
  5. Windows PC/Tablet

    1. How to uninstall SecureTeen from Windows PC?
    2. How do I Link Child Profile from Windows PC?
    3. How do I create a child profile on Windows PC?
  6. SecureTeen Dashboard

    1. What should I do if I forgot my password?
    2. How do I login to SecureTeen dashboard?
    3. How can I obtain a SecureTeen Dashboard Account?
    4. See all 4 articles »
  7. Configuring SecureTeen

    1. How do I enable SecureTeen as device admin?
    2. How do I allow/block certain websites for 24/7?
    3. How do I keep my kids from playing a game or using an application for 24/7?
    4. See all 6 articles »
  8. Child Profile Management

    1. How do I edit child profile's information (name & gender)?
    2. How do I Link Child Profile from Windows PC?
    3. How to map target device to a particular child profile on SecureTeen dashboard?
    4. See all 8 articles »
  9. SecureTeen Monitoring App

    1. How to upgrade your Premium subscription for Premium Plus plan? OR Do I need to pay full price of Premium Plus plan?
    2. Is there any free trial for SecureTeen App?
    3. What features are available with Premium & Premium Plus Plans?