Start a conversation

I have blocked websites in rules but web filtering is not working?

If you have already set up filtering rules in your online account but still restricted pages are not being blocked then you need to make sure that ‘Accessibility’ option for SecureTeen is enabled on target device. 

You can use either of following two methods to enable accessibility service on child’s device

1st Method

1. Launch the ‘Settings’ application.

2. Navigate to the ‘Accessibility’ category and select it.

3. Select ‘SecureTeen’ option.

4. Enable SecureTeen accessibility service by Sliding ON/OFF button.

5. Click ‘OK’ on the pop-up.

       


Now SecureTeen is properly configured to filter web pages as per defined rules on Android phones and tablets.


2nd Method

1. Launch ‘SecureTeen’ application by clicking its icon

2. Enter password and press ‘Login’ button to sign in the application.

3. Tap ‘Advanced Settings’

4. Press ‘Enable Now’ link against ‘Web Filtering’ and you will directly be taken to Accessibility’ option in Settings.

5. Press ‘Got It’ on the ‘TIPS’ pop-up

6. Select ‘SecureTeen’ option.

7. Enable SecureTeen accessibility service by Sliding ON/OFF button.

8. Click ‘OK’ on the pop-up.

       

Now SecureTeen is properly configured to filter web pages as per defined rules on Android phones and tablets.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Jason

  2. Posted
  3. Updated

Comments