Start a conversation

Is WiFi Assist on the iPhone or iPad interrupting the WiFi connection? How to turn off WiFi Assist?

If WiFi Assist is on, it's using a combination of cellular data and WiFi to make connections to the internet. This may be preventing the Desktop App (on MAC) from recognizing the iOS device over WiFi.

To turn off WiFi Assist on an iPhone or iPad, please follow the path below:

Step-1: Go to Settings > Cellular or Mobile Data.

Step-2: Scroll down and tap the slider for WiFi Assist to turn it off.

Choose files or drag and drop files
Was this article helpful?
  1. Kelly Johnston

  2. Posted
  3. Updated